betjille's Privacy Policy

betjille is an online betting and casino platform operated for players in Bangladesh. This Privacy Policy ("Policy") explains how betjille collects, stores, uses, and keeps your personal information secure.

By using betjille's website or services, you agree to the terms of this Privacy Policy. If you disagree with any part of this Policy, please refrain from using our services and contact our support team.

If this Policy changes, we will publish the update on this page with a revised date. For significant changes, we will notify registered users by email.

betjille uses your personal information for the following purposes:

Marketing Communications

If you have consented to receive our promotional emails or messages, we may send you bonus offers, tournament news, and information about new games. You can withdraw this consent at any time through your account settings or by contacting our support team.

betjille does not sell your personal information or share it with advertisers. However, information may be shared with third parties in the following limited circumstances:

• Payment processors: Necessary information is shared with bKash, Nagad, Rocket, Upay, and banking partners to complete transactions.
• Game software providers: Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and other providers receive the minimum information needed to operate games.
• Identity verification services: Information may be shared with approved verification agencies to complete the KYC process.
• Legal obligations: Information may be disclosed in response to lawful requests from courts, regulatory bodies, or law enforcement authorities.

All third-party partners process information under confidentiality agreements and are required to provide the same standard of protection as this Policy.

The betjille website uses cookies and similar technologies. Cookies are small text files stored in your browser. We use the following types of cookies:

You can control cookies through your browser settings. However, disabling essential cookies may cause some platform features to not work properly.

betjille follows industry-standard technologies and practices to keep your information secure. Our security measures include:

• SSL Encryption: All data exchanged between your browser and our servers is protected by 256-bit SSL encryption.
• Secure Data Storage: Personal and financial information is stored in encrypted databases.
• Two-Factor Authentication: An additional security verification option is available when accessing your account.
• Access Controls: Only authorised staff can access your information when necessary.
• Regular Security Audits: Regular security assessments are conducted by third-party experts.
• Anti-Fraud System: Suspicious activity is automatically detected and blocked.

However, no method of transmitting information over the internet is completely secure. While we strive to ensure the highest level of protection, absolute security cannot be guaranteed.

betjille does not retain information longer than necessary. The retention periods for different types of information are listed below:

• Account Information: For as long as the account is active and for a defined period after closure as required by law.
• Financial Transaction Records: For the period required under Anti-Money Laundering (AML) regulations.
• KYC Verification Documents: Retained after account closure in accordance with regulatory guidelines.
• Gaming History and Logs: For as long as the account is active and as needed for dispute resolution.
• Customer Support Chat Records: For the purposes of service improvement and dispute resolution.

After the specified period, information is securely deleted or anonymised.

betjille provides services only to individuals aged 21 or older. We do not knowingly collect personal information from any minor.

Age is verified at registration and identity is confirmed through the KYC process. If we become aware that information from a minor has been collected, that account will be immediately closed and the relevant information deleted.

If you believe a minor has created an account on our platform, please notify our support team immediately.

betjille reserves the right to review and update this Privacy Policy from time to time. Any changes will be published on this page and the "Last Updated" date will be revised.

For significant changes, we will notify registered users at their registered email address. Continued use of the platform after changes means you have accepted the new Policy.

We recommend that you read this Policy regularly and stay informed about how your information is being used.